We Used to be a Design Agency.

We weren’t building SaaS, and we certainly weren’t thinking about AI.
One day, a client asked us to design a poster. We completed it, revised it based on their feedback, and sent it over.

Then came the reply:

“This isn’t what we meant.”

But they did give us feedback.
And we did follow it.
Still, the result wasn’t what they expected.

Eventually, they took the time to open PowerPoint, add their own comments, and send it back again.
It felt like that frustrating moment of:

“Why did we end up here when we were just trying to help?”

That moment stuck with us.
There was clearly a broken link between conversation and outcome.

I’d seen the same thing back in school.
I studied architecture, and professors would give verbal feedback all the time.
But where did that feedback go?
What exactly was I supposed to fix?

There was rarely a clear, lasting record.

Good feedback almost never turned into actionable to-dos.

Yes, there are tools.

Figma, Miro, Notion, Slack, Google Docs...
But tools alone weren’t the answer.

They didn’t solve this problem.

What we needed wasn’t just collaboration.
It was a way to make feedback flow naturally into execution.

So we built MAKi.

A space where conversations turn directly into tasks.
Where chats become documents, tickets, action.
Where feedback isn’t lost—it becomes part of the system.

We call it:

Conversation to Execution, Instantly.

If this kind of frustration sounds familiar, try MAKi.
It’s time to stop letting important conversations disappear.

Why MAKi is Essential for Designers, Architects, and Freelancers

Design and creative work live and die on feedback.
Yet too often, feedback slips away buried in a Slack thread, forgotten after a meeting, or scattered across endless comments.

With MAKi:

• Feedback becomes conversation.

• Conversation becomes tasks.

• Tasks become action items instantly.

No more “lost in translation” between clients, teammates, or professors.
No more second-guessing what to fix, or spending hours hunting for context.

For anyone who designs, builds, or creates MAKi is the missing link that finally turns your words into real, finished work.

Written by DongYoon Shin
Founder & CEO, MAKi